All Systems Operational

About This Site

Welcome to the Capital International Bank's system status page.

This page provides real-time updates on the operational status of our key systems and services. We aim to keep our customers informed about any issues or scheduled maintenance that may affect their experience.

Uptime over the past 90 days. View historical uptime.
VELTA Online Banking Operational
Entire Site Operational
Payments Operational
Bulk Payments Operational
Foreign Exchange Operational
Secure Messages Operational
Statements Operational
Account List Operational
Authorisations Operational
Mobile Application Operational
Bank Onboarding Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 10:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 09:00 UTC
Scheduled - To ensure the continued reliability, security, and performance of our services, we will be carrying out essential system maintenance during the following window:

🕔 Start: Saturday, 31 October 2026 at 09:00 UTC (09:00 GMT )

🕘 End: Saturday, 31 October 2026 at 11:00 UTC (11:00 GMT)

During this period, Payment Authorisations will be temporarily unavailable. All other services are expected to continue as normal.

Should any unexpected interruption occur, our team will be on hand to restore services as quickly as possible.

We apologise for any inconvenience this may cause and appreciate your patience and understanding.
Oct 29, 14:44 UTC

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Cyber Security Center Advisory
Resolved - Resolved – Velta Fully Restored

Velta is now back online following the precautionary measures taken earlier today.

We apologise for any inconvenience caused.
Oct 21, 19:57 UTC
Investigating - On 21st October 2026, the Cyber Security Centre for the Isle of Man issued an alert regarding a global vulnerability.

As a precautionary measure, VELTA has been placed into maintenance mode.

We apologise for any inconvenience caused. VELTA and the Investment platform will be restored to full availability shortly.
Oct 21, 17:26 UTC

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

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